Insurance Companies and Delay Tactics
Posted on September 27th, 2012 by Zane Cagle
The insurance industry makes billions in profits every year, and they don’t always do it by settling claims fairly. An interesting article in the Huffington Post highlights the tactics many insurance groups use in order to get people to settle quickly, the most prominent of which is to simply delay the processing of the claim. They know that if they can hold out long enough, there’s good chance that a person’s financial situation will become so desperate that they’ll have no choice but to settle. The insurance companies know this, and they cynically exploit it to the detriment of the claimant.
This all began in the mid-90s, as insurance regulation began to loosen and a greater emphasis was placed on increasing profit margins rather than handling claims fairly and quickly. Insurance companies claim to put you in “good hands” or claim to be a “good neighbor” to their customers, but those same companies will fight tooth and nail when it comes time to hold up their end of the bargain (here’s a list of the Ten Worst Insurance Companies, as compiled by American Association for Justice). Just when people think they have a safety net to cover losses, they find the net has been pulled away.
According to National Association of Insurance Carriers, delays, denials, and unsatisfactory settlement offers are the three most common complains (in that order), comprising half of the complaints against insurance companies in 2011. These delay and deny tactics are seen every day in the clients who comes to The Cagle Law Firm looking for representation. Many times, these people have tried to negotiate with the insurance companies themselves, believing the process will be simpler than it actually is. It is only after frustrating delays combined with arbitrary denials that people seek the advice of consul. When the injured hires an attorney, suddenly the playing field becomes much more even.
This even playing field is really what most of my clients want. These aren’t people looking for a handout or looking for some “get rich quick” scheme. These are people who have been injured in a Missouri car accident, or injured on someone’s property, and they can’t even coax money from the insurance company to pay medical bills, let alone things like lost wages, reduced enjoyment of life, or pain and suffering. These people simply want to be treated fairly and honestly, and know that they are getting reimbursed for injuries that were not their fault. They want to know that, at the end of the day, they were not taken advantage of by the insurance company.
At The Cagle Law Firm, we know what claims are worth, and know how to get that from the insurance company. You can rest assured that your case is in capable hands with our experienced Missouri car accident attorneys. Whether it was a Missouri car accident, a slip and fall, a defective product, or another type of injury that was due to the negligence of another, we can help. If you were injured in Missouri, Illinois, or Kentucky, call Zane T. Cagle and the St. Louis personal injury attorneys at 1.800.685.3302 for a free consultation today.